Job Description

Enrollment Agent

Sparks Group has partnered with a leader in global identity and security that is seeking an Enrollment Agent in TN. This role requires a superior level of customer service and a passion for working with the public. Please apply today to get your foot in the door with an amazing company!

Responsibilities:

• Verify customers identity and scan documents into the required database
• Perform basic maintenance and trouble shoot any issues on equipment
• Complete required biometric and data capture processes on all customers
• Track processing time and ensure applicants are processed in order
• Capture quality electronic fingerprints, photographs, and signatures
• Additional tasks and duties as assigned

Qualifications/Background Profile:

• Must have a high school diploma
• Must provide a high level or customer service to internal and external customers
• 1+ years of experience in customer facing customer service roles
• Must be a US Citizen
• Must be able to pass an extensive and comprehensive background screening

This job is In-Person. Pay Range: Hourly $22.00 to $25.00. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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